Foreword / Richard Sandell -- Part 1. Other voices : indigenous peoples -- Northern museum development : a view from the North -- Museum ideology and practice in Canada's Third World -- First Nations : policy and practice at the Glenbow Museum -- Personal, academic and institutional perspectives on museums and First Nations -- Issues of repatriation : a Canadian view (with Gerald T. Conaty) -- Part 2. Creative destruction : managing change -- Sober reflections : an undisguised view of change at Glenbow -- Beyond strategic planning : the Glenbow example -- Don't lose your nerve : museums and organizational change -- Museums and change : some thoughts on creativity, destruction and self-organization -- Complexity and creativity in contemporary museum management (with Richard Sandell) -- The mindful museum -- Museum management revisited -- Part 3. Museums without borders : social responsibility -- What will communities need and want from museums in the future? -- Exploring stewardship -- Introduction to looking reality in the eye : museums and social responsibility (with Gerald T. Conaty) -- Museums, corporatism and the civil society -- Museums : stewards or spectators? -- What are museums for? : revisiting museums in a troubled world (with Morten Karnøe Søndergaard) -- Part 4. Dangerous times : activism and ethics -- Experimenting with leadership : primus inter pares -- Persistent paradoxes : 1997 and 2012 -- Debunking the marketplace -- Museums and the new reality -- Museum management and the ethical imperative -- Museums in a dangerous time -- Epilogue -- Bibliography of Robert R. Janes.