Reflections on practice in an open cultural institution: thinking together in provocative places / David Carr -- The cobbler's children: invisible work and information professionals in museums / Paul F. Marty -- Convergence or cooperation? An IFLAsatellite about professional identity in cultural heritage institutions (LAM-libraries, museums, and archives) beyond technology / Anna Maria Tammaro -- LAM from the trenches: the LODLAM community and the building of LAM culture, practices, and education / M. Cristina Pattuelli -- The convergence paradigm as the basis for the design of new programs in the field of the information sciences / Tatjana Aparac-Jelusic -- Convergence of skills through theory, practive and strategy / Michael A. Crumpton -- Converging educational strategies: an Italian e-learning class for young LAMs professionals / Carla Colombati, Elena De Carolis, and Agnese Galeffi -- Technical standards on professional profiles: an opportunity for library and archives convergence / Giovanni Michetti -- Managing cultural heritage beyond professional boundaries: problem or opportunity? / Maria Luisa Russo and Timoty Leonardi -- Big Data: opportunities and barriers across the cultural heritage sectors / Bob Pymm, Mary Carroll, Sigrid McCausland, and Mary Anne Kennan -- Characteristics of tweets about African cultural heritage / AbebeRorissa, Shimelis Assefa, and Daniel Gelaw Alemneh -- Challenges for web archivists: issues in the preservation of digital cultural heritage / Brenda Reyes Ayala -- Expanding engagement with public library archives and special collections through public programming and social media: a literature review / Diantha Dow Schull -- The role, impact, and development of community archives in New Zealand / Sarah Welland -- Oliver opticand young America: reading library shelves and publishing recordsfor insights into the past / Jennifer Burek Pierce and Mikki Smith -- New mediations of Native cultural heritage: the case of the TimeTraveller Machinima Project / Iulian Vamanu.